Queenstown Holiday Homes Services » Hoamz

Services

Queenstown holiday home services

We will look after every aspect of managing your property and ensuring it’s kept as you like it. Our services include:

  • An initial inspection with documentation and photographic record of your home and chattels.

  • This will allow us to accurately check your property after guests have departed and to ensure it’s looking perfect when you come to use the property; which vase is on the window and which of your linen is on which bed, and more. We believe this ‘just as you like it’ service is vital.

  • Full financial reporting on your home’s performance – we handle all payment processing and cost management to make the process as easy and stress-free for you as possible

  • Monthly payment schedule
  • Regular rental reviews – to ensure you’re getting the optimum income for your property

  • Organisation of any maintenance necessary – we have long-standing relationships with contractors to ensure we’re able to provide you with timely maintenance at competitive market prices, bearing in mind that the cheapest isn’t always the best. Our contractors must always meet our exacting Relax away standards

  • Regular inspections - before guests arrive we will check the accommodation from top to bottom to ensure the property is immaculate

  • Professional cleaning after every guest departs. If requested by the guests we can also provide in-stay cleaning services

  • On-call property managers available for emergency calls – our staff all live locally and are on call at all times

  • Care of your guests – full instructions and a welcome pack will await every guest

  • Taking care of the little extras – we provide those extra services that make your guests’ stays more enjoyable. We provide complementary soaps and toiletries, laundry and washing powders and liquids. Our optional extra packages include child’s cots, and a ‘fill your fridge’ service with luxury food packages available in various sizes. Its all part of the service they can expect from Relax away holiday homes. Its part of the reason guests keep coming back to Relax away properties and recommend us to others.

  • Flexibility - if at any stage you wish to change to long term accommodation our hoamz and hoamz to rent team are available to discuss your options